CANCELLATION POLICY
- GDL Drivers is committed to providing a professional, reliable and punctual service to all pupils.
- GDL Drivers will not ask pupils to change their lesson date or time except for illness, vehicle breakdown or legitimate unforeseen circumstances. An alternative date and time will be offered to suit the pupil as soon as possible.
- Pupils should try not to change the date and time of their booked lessons – however, when this is unavoidable, they should contact GDL Drivers immediately (preferably by phonecall or text) to postpone and to reschedule their lesson, giving alternative dates and times if possible.
- Frequent and late cancellations (less than 24 hours) and rearrangements are time-consuming and inconvenient to everyone concerned. A cancellation fee of €20 will apply – this may be paid online
- In the case of a pupil wishing to cancel a block of pre-paid lessons (due to re-locating or accident or illness), GDL Drivers will refund the full amount less the cost of the next booked lesson.